Position Overview

Joe Sarrio State Farm is hiring a full-time Customer Service Representative in Collierville, TN to join a supportive, professional office. We invest in our team through training, ongoing development, and a work environment built around collaboration and growth.

Responsibilities

• Conduct policy reviews, follow up on claims, and proactively reach out for renewals and service updates
• Follow up consistently to support customer loyalty and retention
• Maintain accurate customer records in the agency system
• Handle policy questions, billing inquiries, and coverage changes accurately
• Resolve service issues with patience and professionalism
• Identify coverage gaps and service needs during reviews

Qualifications

• No prior insurance experience required
• Positive, professional, customer-first attitude
• Excellent listening, empathy, and problem-solving skills
• Organized and detail-oriented with strong follow-through
• Willingness to obtain the required Property and Casualty license

Benefits

• Base salary plus performance-based commission
• 401(k) retirement plan with employer match
• Health insurance
• Life insurance
• Disability insurance
• Paid time off (vacation, sick, and personal days)
• Paid company holidays
• Clear career advancement paths
• Company events, contests, and team lunches

Pay range: $45,000-$75,000 per year

This range reflects expected total compensation—including base salary, commissions, and bonuses—when performance goals are met. Base salary varies based on experience and licensing. Commissions are uncapped, and high performers regularly exceed this range.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Qualifications to be employees of a State Farm agent are established by each independent contractor agent. By applying/accepting a position with an independent contractor agent, you are not promised, guaranteed, or given a special preference in the selection process to become an independent contractor agent for the State Farm Insurance Companies. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.

Position Overview

Insurance is how families protect what they have built. Joe Sarrio State Farm is hiring an Account Associate in Olive Branch, MS for a sales role with real meaning — real conversations about coverage, trust earned quickly, and sales that genuinely help the people on the other side of the table.

Responsibilities

• Develop a steady pipeline through outbound calls, referrals, and warm follow-ups
• Participate in product training and licensing coursework
• Set appointments and move prospects through the sales process
• Maintain accurate sales activity and pipeline records in the agency system
• Meet weekly and monthly outreach and production goals

You Will Do Well Here If You

• Want to be measured on quotes written and policies bound
• Like knowing exactly where you stand against a number every week
• Would rather learn a skill that pays for the rest of your career than take a job that just pays this year

This Probably Is Not Your Role If You

• Are looking for a role where someone else brings you the business
• Would rather your pay not depend on how much business you write

Qualifications

• Prior sales, retail, or customer-facing experience preferred — insurance training and licensing provided
• Team-oriented with a positive, coachable attitude
• Strong phone presence and clear, confident communication
• Self-motivated and comfortable with consistent outreach and follow-up
• Willingness to obtain required insurance licenses

Benefits

• Base salary plus performance-based commission
• 401(k) retirement plan with employer match
• Health insurance
• Life insurance
• Disability insurance
• Paid time off (vacation, sick, and personal days)
• Paid company holidays
• Clear career advancement paths
• Company events, contests, and team lunches

Pay range: $50,000-$75,000 per year

This range reflects expected total compensation—including base salary, commissions, and bonuses—when performance goals are met. Base salary varies based on experience and licensing. Commissions are uncapped, and high performers regularly exceed this range.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Qualifications to be employees of a State Farm agent are established by each independent contractor agent. By applying/accepting a position with an independent contractor agent, you are not promised, guaranteed, or given a special preference in the selection process to become an independent contractor agent for the State Farm Insurance Companies. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.